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TERMS & CONDITIONS OF SALE OF TICKETS

We hate to sound bossy, but we’ve got to have a few rules. Boring, we know, but here they are. By purchasing Hampshire Kids Festival tickets, you agree to the following terms and conditions:

 

Hampshire Kids Festival Terms & Conditions of Sale

 

  • Your possession of a Hampshire Kids Festival ticket constitutes your acceptance of these Terms.

  • Tickets are sent as E-tickets (via email as part of your confirmation of booking) and cannot be refunded, re-issued or replaced, so don’t lose them!

  • Without a valid ticket, entry into the festival site/campsite will not be permitted. Defaced or altered tickets will not be accepted.

  • Parents are fully responsible for their children at all times and children must not be left unsupervised at any time during the festival.

  • We do not accept any liability for unaccompanied under 18s on any part of the site.

  • The festival reserves the right to add, withdraw or substitute artists, camp or activity providers and to vary the advertised programme and timings without being liable to pay any compensation whatsoever.

  • Photographic, video or audio reproduction of artists is prohibited.

  • The email address used at the time of purchase will be added to our mailing list. We send out emails no more than once a month and these contain important communications and information about the event. You may unsubscribe at any time by following the link at the bottom of one of our emails.

  • Ticket holders consent to inclusion in official photographic, visual and audio promotion of the festival.

  • All standard ticket prices include camping in your own tent or camper van (excluding Day Tickets).

  • Camper van parking will be in an area adjacent to the main site.

  • Tickets will be available on a first come, first served basis and may be purchased online until 5th August 2017. Tickets will not be available on the gate.

  • Car parking at the festival is free of charge.

  • The festival site is within beautiful countryside, on Fullerton Farm. Please help us keep it clean and tidy by using the rubbish and recycling facilities provided.

 

Hampshire Kids Festival Cancellation & Refund Policy

 

  • All tickets are non-refundable and non-replaceable. We cannot offer refunds on the basis of inclement weather.

  • In the event of cancellation due to unforeseen circumstances or events beyond the control of the organisers, a refund will not be available.

  • In the event of a national emergency (as defined by the MOD), the festival will be cancelled and no refund will be available.

 

Hampshire Kids Festival Terms & Conditions of Entry

 

  • Admission to the site is at the ticket holder’s own risk. Hampshire Kids accept no liability for any loss, injury or damage sustained to people, or personal property within the site.

  • Vehicles and their contents are parked at the owner’s risk. We do not accept any responsibility for losses, damage or theft of any kind of property anywhere on the site including, without limitation, from vehicles, tents and campervans.

  • Entry to the festival site/campsite is only allowed from the date/time stated on the ticket. Early arrivers will not be admitted until the site is open.

  • Tickets will be exchanged for wristbands when entering the site, wristbands are non-interchangeable and should not be removed until after the festival. We cannot replace lost wristbands. Wristbands will be checked throughout the course of the festival. Failure to show a valid wristband upon request may result in your removal from the festival site.

  • No animals (except guide dogs) are allowed on festival site or campsite.

  • No glass whatsoever will be allowed onto the festival site or campsite.

  • No sound systems are allowed on site apart from those agreed by prior arrangement with Hampshire Kids Festival.

  • Open fires are not allowed on the festival site or on the campsite (apart from in designated areas). Chinese lanterns, fireworks or smoke canisters are not allowed on the festival site or campsite.

  • Due to onsite sanitary and hygiene considerations, personal portable toilet units are not permitted to be brought onto the festival site or camp site and customers will be denied entry to the festival should they breach this important condition of entry.

  • No illegal substances may be brought onto the festival site or onto the campsite and illegal substances must not be used during the festival. Any illegal substances found will lead to prosecution.

  • Security staff have the right to search anybody as a condition of entry to our event should there be a suspicion that prohibited items are being brought onto the site. Anyone refusing to be searched on entry or during the festival may be evicted from the site.

  • Security staff have the right to confiscate any prohibited items.

  • The Hampshire Kids Festival organisers reserve the right to refuse admission or instruct security staff to evict any ticket holder for behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with site rules, licensing conditions or other reasonable requests of the festival.

 

Finally

 

  • You must have lots of fun, or else!!

 

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